From the Washington Post
“I don’t think people resist change per se, but they resist the stress that change causes”.
“is about helping people get in a growth mindset, as opposed to a fixed mindset where people are trapped in the status quo.”
“[Aviod] work that may be perfectly well intended but does not add measurable value to the strategic mission of the organization.”
“The first thing I would do is ask a lot of questions and then really, really listen.”
“always to take a hard look at the gap between aspiration and execution”
http://www.washingtonpost.com/national/on-leadership/how-to-get-your-organization-through-tough-times-of-change/2013/01/22/76e5dba0-64cf-11e2-9e1b-07db1d2ccd5b_story.html?wprss=rss_business
I always remember the once CEO of EDS, Dick Brown, saying something along the lines of “people don’t fear change, they fear uncertainty”. I’ve always thought that was true. Wherever there is change their is uncertainty and that has caused people to think that “other people” fear change. Doesn’t mean you don’t manage change but should impact how you manage change.